Last updated: August 6, 2026

1. Privacy Policy

We respect your privacy. This policy explains how information may be collected, used and protected when you visit this website, call the store, submit a form or otherwise contact us.

Information we may collect

• Contact information such as your name, telephone number, email address and message.
• Information you voluntarily provide about an item, service request, appraisal or proposed transaction.
• Basic technical information such as browser type, device type, referring page, pages visited and approximate location when analytics or security tools are enabled.
• Transaction information required by law or needed to complete an in-store pawn, purchase, sale, appraisal or firearm transaction.

How information may be used

• To respond to questions, appointment requests and service inquiries.
• To evaluate items, provide estimates and conduct lawful business transactions.
• To operate, secure and improve the website and customer experience.
• To comply with legal, regulatory, recordkeeping, reporting and law-enforcement requirements.

Sharing of information

We do not sell personal information for money. Information may be shared with service providers that help operate the website or business, with payment or transaction providers, or when required by law. Those providers may process information under their own terms and privacy practices.

Your choices and privacy requests

You may contact us to ask about personal information you have provided, request correction or deletion where applicable, or opt out of nonessential promotional communication. Certain records may need to be retained for legal, fraud-prevention, accounting, pawn, firearm or regulatory purposes.

Cookies and analytics

This website may use cookies or similar technologies for essential operation, security, analytics and performance. Browser settings can often be used to limit cookies, although some website features may not function properly afterward.

Data security

We use reasonable safeguards designed to protect information, but no website, email system or electronic storage method can be guaranteed completely secure.

Children's privacy

This website is intended for a general audience and is not designed to knowingly collect personal information from children under 13.

2. Sales, Returns and Exchanges

Unless a written receipt, listing or store policy states otherwise, pre-owned, collectible and one-of-a-kind items are sold in their present condition. Buyers should inspect items and ask questions before purchasing.

• Returns, exchanges, store credit and warranty coverage are governed by the written terms shown on the applicable receipt or listing.
• Precious metals, bullion, coins, jewelry, watches, collectibles, antiques, art and other market-sensitive or unique items may be final sale.
• Special orders, altered items, sized jewelry, authenticated items and items removed from sealed packaging may be nonreturnable.
• Any approved return may require the original receipt, identification and the item in the same condition in which it was sold.

3. Pawn and Collateral Loan Policies

Every pawn or collateral loan is governed by the signed pawn ticket or loan agreement issued at the time of the transaction, along with applicable law. Website descriptions are general information only and do not change that agreement.

• Loan amounts depend on the item, condition, market demand, verification and other business considerations.
• Customers must provide valid identification and satisfy all legal eligibility requirements.
• Due dates, finance charges, extensions, renewals, redemption rights and forfeiture terms appear on the pawn ticket or loan agreement.
• Items may not be redeemed or released without satisfying identification, payment and documentation requirements.

4. Item Evaluations and Appraisals

Verbal estimates, buying offers and preliminary evaluations are opinions based on information available at the time. Unless a separate written appraisal agreement states otherwise, they are not certified appraisals for insurance, tax, probate, court or lending purposes.

5. Firearms and Regulated Items

All firearm and regulated-item transactions are subject to applicable federal, state and local law, required identification, eligibility checks, waiting periods where applicable, store procedures and any required background-check process. The business may decline a transaction when legally required or when necessary for safety, verification or compliance.

6. Online and eBay Purchases

Items purchased through our eBay Store are sold through eBay and are also governed by the applicable eBay listing, checkout terms, return terms, payment rules and marketplace policies. Questions about an eBay order should be submitted through the eBay order or messaging system whenever possible.

7. Third-Party Links

This website may link to eBay, maps, social media or other third-party services. Those services are operated independently and have their own terms, privacy policies and security practices.

8. Policy Updates

We may update these policies from time to time. The revised version becomes effective when posted with a new “Last updated” date.